ONCE YOUR ORDER IS PAID IN FULL AND CONFIRMED BY CALI DREAM HAIR & CO A TRACKING NUMBER WILL BE PROVIDED IN YOUR EMAIL! AT ANY TIME YOU ARE MORE THAN WELCOME TO EMAIL ME FOR ANY QUESTIONS, COMMENTS OR CONCERNS IN REGARDS TO YOUR HAIR PURCHASE! THANK YOU FOR SHOPPING WE HOPE TO SEE YOU SOON ❤️
1. Once you have received your tracking number, we are no longer responsible for any lost or stolen packages. In the event of a lost or stolen package, USPS or FedEx will be held liable. It is the customer's responsibility to contact the shipping provider to file a claim. As well as shipping time once shipped during our given shipping date any delays are not our responsibility contact the shipping department to file any complaints.
2. Your order was canceled if the billing and shipping address doesn't match or you are a customer who has previously disputed an item.